The City of South Bend is committed to delivering excellent services to our residents, including transparency of data and internal performance management information. On this page you will find dashboards of City data, presentations from the City's performance management program, and updates on the City's work in transparency. There is also access to the City's Open Data Portal, Police Open Data Portal, and Document Repository.
The City of South Bend’s Performance Management Program
The City of South Bend is pioneering the way cities run their operations and deliver services and public goods to their residents. In 2017, South Bend re-imagined the structure of its performance management program based on recommendations from the Center for Government Excellence at Johns Hopkins University. The goals of SB Stat 2.0 are to empower City departments and employees by providing the following support:
- Assist in the strategy, design, implementation, and evaluation of municipal services
- Improve service delivery by identifying, discussing, and taking action to mitigate potential problems
- Align people, systems, and processes, while leveraging technology and analysis
Focus on data that matters to improving the lives of residents of South Bend
Departments & Initiatives
South Bend Common Council Districts
Visit the City of South Bend’s Open Data Portal to view more maps.
311 Phone Calls
This dashboard shows the number of calls by City residents to the 311 Service Center broken down by City department or division and call topic. The second page of the dashboard shows calls per day as well as total calls by department or division and call topic.