South Bend, Indiana

Mayor James Mueller

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Transparency & Performance

The City of South Bend is committed to delivering excellent services to our residents, including transparency of data and internal performance management information. On this page you will find  dashboards of City data, presentations from the City's performance management program, and updates on the City's work in transparency. There is also access to the City's Open Data Portal, Police Open Data Portal, and Document Repository.

SB Stat

The City of South Bend’s Performance Management Program

The City of South Bend is pioneering the way cities run their operations and deliver services and public goods to their residents. In 2017, South Bend re-imagined the structure of its performance management program based on recommendations from the Center for Government Excellence at Johns Hopkins University. The goals of SB Stat 2.0 are to empower City departments and employees by providing the following support:

  • Assist in the strategy, design, implementation, and evaluation of municipal services
  • Improve service delivery by identifying, discussing, and taking action to mitigate potential problems
  • Align people, systems, and processes, while leveraging technology and analysis
    Focus on data that matters to improving the lives of residents of South Bend

Learn how SB Stat works at the City of South Bend

View all available SB Stat materials

Departments & Initiatives

The City of South Bend’s performance management program was designed with support from Bloomberg Philanthropies’ What Works Cities and GovEx at Johns Hopkins University.

Maps

South Bend Common Council Districts

Council Districts for the City of South Bend
The City of South Bend is split into six Council Districts. Residents are represented by their district member, as well as three at large Council members.

Click here to find your Council member on the interactive map. Click here to read more about Council members and how to contact them. This map is updated as needed.

More

Visit the City of South Bend’s Open Data Portal to view more maps.

My SB Parks & Trails

Map of locations of park improvements
My SB Parks & Trails is a combination of park, trail, and riverfront upgrades as proposed from various community and city planning initiatives.

Click here to learn more about My SB Parks & Trails. Click here to SBVPA's website. This map is updated as needed.

311 Phone Calls

This dashboard shows the number of calls by City residents to the 311 Service Center broken down by City department or division and call topic. The second page of the dashboard shows calls per day as well as total calls by department or division and call topic.

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Connect

County-City Building
227 West Jefferson Blvd.
South Bend, Indiana 46601
Get Directions

Dial 311
Phone: 574-233-0311
TTY: 574-235-5567

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Services

  • This feedback form is only to report issues with the City of South Bend's website. Dial 311 to make a department-specific request or report an issue unrelated to the City's website.
  • This feedback form is only to report issues with the City of South Bend's website. Dial 311 to make a department-specific request or report an issue unrelated to the City's website.
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