Now Open!
All city offices (ex: 311 Customer Service, Water Works, Building, Engineering, Zoning, Clerk’s Office, Mayor’s Office, Community Investment, Human Resources, and Resident Success Team) are now housed in one building at the new City Hall. While all City offices have moved, all County offices remain in the County-City Building.
Address and Building Hours
215 S. Dr. Martin Luther King, Jr. Blvd
South Bend, IN
46601
Monday – Friday
7:30 AM – 5:00 PM
Saturday – Sunday
Closed
Services Offered at City Hall
- Pay water bill
- Start/transfer service
- Access public records request
- Meet with the Building Department
- Apply for a program
- Speak with someone
- Attend a public meeting
- Apply for a business license
- Apply for an engineering permit
- File alley vacation request
- Submit utility verification form
- Meet with HR
- Meet with Zoning
- Apply for a special events parking permit
Don’t see your service above? Here’s where you can go to complete them:
- File and pay property taxes (County-City Building)
- Apply for a marriage or divorce license (Courthouse 1 Room 106)
- Apply for a birth certificate (County-City Building)
Parking Information
Free 2-hour parking and accessible spots are available in the adjacent City Hall Parking Garage at the corner of Dr. Martin Luther King Jr. Blvd. and Wayne St. Street parking is also available.
Accessible Parking with easy access to City Hall is available in the parking lot to the north of City Hall next to Key Bank. There is also a 15-minute visitor drop-off spot in that parking lot.
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City Hall Garage (also known as Wayne Street Garage)
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Downtown Street Parking
New Service Center
A new City Service Center is located in the lobby of City Hall to better serve residents. You can pay your utility bill, get a building permit, sign up for a program or access other City services in one convenient location. Interact in person with one of our liaisons if you’d like, or many of our routine services are now available to complete at our convenient self-service kiosk.
Book an appointment ahead of your visit!
Skip the wait with our new scheduling system. Reserve your spot in line before you arrive and get real-time updates on wait times.
Book Your AppointmentHow to Make an Appointment at South Bend City Hall
How to Check In at City Hall
Frequently Asked Questions
Everything you need to know about the new City Hall
Why is the City Moving?
Why is the City Moving?
So residents can pay their bill, ask a question, go to a council meeting, get permits they need for building, and take care of other City business all in the same place!
All City offices previously housed in the County-City Building, along with the Building Department, 311 Customer Service and the Water Works offices, will be located in the new City Hall.
What can I do at the New City Hall and Service Center?
What can I do at the New City Hall and Service Center?
Pay or dispute your utility bills. (City Service Center – Floor 1)
Start utility services. (City Service Center – Floor 1)
Ask questions, request services, apply for programs, and get support from the 311 liaisons. (City Service Center – Floor 1)
Get permits for construction from the Building department. (City Service Center – Floor 1)
Get a business license (Department of Community Investment – Floor 5)
What is the new City Hall address?
What is the new City Hall address?
215 S. Dr. Martin Luther King, Jr. Blvd. South Bend, IN 46601
Where can I park at the new City Hall?
Where can I park at the new City Hall?
Visitors can access free parking on the first floor of the adjacent parking garage on Wayne Street and follow the signage to the front door.
Visitors can also utilize free 2-hour street parking all over downtown.
Accessible Parking with easy access to City Hall is available in the parking lot to the north of City Hall next to Key Bank. There is also a 15-minute visitor drop-off spot in that parking lot.
What other City offices are now located in City Hall?
What other City offices are now located in City Hall?
All City of South Bend offices previously housed in the County-City Building, along with the Building Department, 311 Customer Service Offices, and the Water Works offices, are now located in the new City Hall at 215 S. Dr. Martin Luther King, Jr. Blvd.
These offices include:
- Administration and Finance
- Building Department
- City Clerk and Common Council
- City Service Center (utility billing, 311 customer service, and more)
- Community Investment
- Growth & Opportunity
- Historic Preservation Commission
- Neighborhoods
- Sustainability
- Planning and Zoning
- Homelessness Resources
- Engagement and Economic Empowerment
- Human Resources
- Legal
- Mayor’s Office
- Public Works (Board of Public Works, Engineering and Water Utility Billing)
Who is still in the County-City Building?
Who is still in the County-City Building?
All City services that were previously at the County-City Building are now at South Bend City Hall. St. Joseph County offices are still located at the County City Building, including these frequently requested offices and services:
- Area Plan Commission (zoning for properties located in the county)
- Auditor’s Office (Transient Merchant, Licenses for county addresses)
- Health Department (food service permits, birth and death certificates)
- Recorder’s Office (Register an assumed business name/DBA)
- Treasurer’s Office (Pay property taxes and get information about property tax sales)
If you need any of these services, please go to the County-City Building, not City Hall.