THE CITY’S PERFORMANCE MANAGEMENT PROGRAM: SB STAT
Program Overview
SBStat was started in 2015 as a vehicle for the Mayor to drive performance improvement and innovation in the City. In 2017, SBStat elevated its efforts in performance management using recommendations from the Center for Government Excellence at Johns Hopkins University, from which the program continues to iterate from today. The goals of the SB Stat program are the following:
- Empower departments to assist in the strategy, design, implementation, and evaluation of municipal services
- Improve service delivery through evidence and human-centered design to generate insightsand test new approaches
- Focus on data that matters to improving the lives of residents of South Bend
SB Stat 2021 Roadmap
The SB Stat 2021 Roadmap was shared with City Department Heads in January 2021 and offers guidance from the Mayor on priority areas of focus in 2021, preliminary topics of interest, and a high-level calendar for the year.
Awards & Certifications
