Water Hardness/Softener Setting
Water Hardness/Softener Setting Hardness is the amount of dissolved calcium and magnesium that can be found in your water. What…
Terminating Utilities Service
Terminating Utilities Service How do I terminate my Utility service?What information do I need to provide to terminate my Utility…
Verify Utilities Payment
Verify Utilities Payment How can I verify my payment has been posted to my account?What do I do if my…
Sulfur Smell in Water
Sulfur Smell in Water Is it in both the hot and cold water?When and where is it occurring?Do you notice…
Cloudy or Milky Water
Cloudy or Milky Water Why is this occurring?What can I do about it?What if neither of these things work?311 Process…
Chlorine Bleach Taste or Smell in Water
Chlorine Bleach Taste or Smell in Water Why do I taste or smell chlorine in the water?How much chlorine is…
Account Number for Utility Bill
Account Number for Utility Bill Where can I find my account number? Where can I find my account number? You…
Sprinkler Service
Sprinkler Service How do I request initiation or termination of Sprinkler Service?What are the charges for Sprinkler Service?When am I…
Water Service Line Repair Program
Water Service Line Repair Program What does the Water Service Line Repair Program cover?What is not covered under the Water…
Water Rates & Charges
Water Rates & Charges What are the Water Rates & Charges?Where can I find Sewer Rates? Explains where to find…
Sewer Liens
Sewer Liens Explains source of authority for sewer liens and how/where to pay them. What allows the Utility to place…
Installment Plan for Utility Bill
Installment Plan for Utility Bill What payment arrangements does the Utility offer?311 Process Notes Utility offers various payment arrangements for…
Setting Up Auto Pay for A Utility Bill
Setting Up Auto Pay for A Utility Bill What are my options for enrolling in Auto Pay?How do I enroll…
Utility Disputes
Utility Disputes How can I dispute my bill?Where can I submit my dispute?When will I hear back from the Utility…
High Bill/Consumption
High Bill/Consumption Why is my bill so high when I use little water?Why is my water usage unusually high?Can I…
Account Balance & Due Date
Account Balance & Due Date Where can I find my account balance and/or due date?311 Process Notes Describes how and…
Pay Your South Bend Utility Bill
Pay Your South Bend Utility Bill How can I make a payment? South Bend Municipal Utilities distributes the monthly utilities…
Request a Copy of Utilities Bill
Request a Copy of Utilities Bill How do I get more information on Request a Copy of Utilities Bill?311 Process…
Starting or Transferring Utility Service
Starting or Transferring Utility Service How do I start Utility services?What does it cost to start Utility services?How does the…
South Bend Municipal Utilities' Rules & Regulations
South Bend Municipal Utilities' Rules & Regulations What are the terms of service with South Bend Municipal Utilities?Where can I…
